Shipping and Returns

Australia
We use  TNT Courier service Australia wide. A tracking number will be sent to your  email address once your order has been dispatched.

Please note delivery may take up to 7 business days.

 International 
We offer  worldwide shipping. with DHL. For any urgent deliveries please contact the store. 
 The standard international delivery flat rate does not include customs or duties that may be apply to your delivery. The customer will be responsible for any forwarding duties or taxes which may be associated with your delivery. 

CREDIT NOTES

Credit notes are valid for 12 months from the date of issue. Credit notes will be to the value of the return item/s, excluding original delivery charges.

DAMAGED OR FAULTY ITEMS

Our items are of high quality and are made to order.  Damaged goods as a result of wear and tear are not  considered faulty.

GARMENT APPEARANCE DISCREPANCIES

Computer screen colour settings vary and may affect the way products appear. We make every effort possible to display our products  as clearly and accurately as possible, however, Giò Bespoke  cannot be held responsible for any colour discrepancies. All hand made garments may vary from the website photo and can differ in detail as everything is made by hand.

COPYRIGHT

This website is owned by Gió Bespoke Pty Ltd, and all content is protected under copyright laws. All images displayed are subject to copyright and must not be used or reproduced without express written permission from Giò Bespoke.. Any breach of copyright will result in legal action being undertaken.

DISCLAIMER

Purchasing from Giò Bespoke is an acknowledgement that you have read and are aware of our terms and conditions.  Giò Bespoke  reserves the right to change any detail on the website at any stage, including prices.

ABN: 30 174 944 078

 

RETURNING YOUR ONLINE PURCHASE:

 

1) To return an item, you will firstly need to contact us via email info@giobespoke.com or phone 03 9326 0862 within 7 days of receiving your order.

2) We will then issue you with a Return Authorisation Number and return address.

3) We recommend that items are returned to us via courier or registered post at your expense to ensure they are protected while in transit. Our postage and your own return postage costs are non refundable. 

Package your items in their original presentation and return to: 

                           Gió Bespoke PTY LTD

                        57 Fletcher Street Essendon VIC 3040 

 

                                Melbourne / Victoria